News

Mothercare celebrate a successful website launch

Last night Mothercare held a fantastic party to celebrate the successful launch of their new Mothercare and Early Learning Centre websites. An important ...

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Improving the customer journey with personalisation – Salesforce talk

Thoroughly enjoyed the Salesforce Commerce Cloud (Demandware) event on Tuesday evening where I gave a talk on improving the end-to-end customer journey with ...

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George AW16 campaign goes live

The George.com campaign for the new Autumn/Winter season has now gone live, featuring rich organic textures, stylish editorial photography and clean typography. Created in ...

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Eurostar chooses Biglight for customer experience optimisation

We are delighted to have been chosen by Eurostar to support the execution of their Customer Experience Optimisation roadmap. The appointment will see ...

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What is the key to good Moderation?

Moderation can make or break a usability testing session. Be too passive and useful information can be missed out on. Be too involved ...

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New Furniture Village site goes live

We’re delighted to have been part of the great team that has created and launched the new Furniture Village website. The completely redesigned ...

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A Collaborative Approach to Usability Testing Analysis

In a previous blog post, Steve spoke about the new, state-of-the-art Biglight labs.  Clearly now the focus is on making the most of that investment, ...

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Biglight Selected As Adobe Solutions Partner

Biglight has been selected by Adobe, a global leader in digital marketing and digital media solutions, as a Solutions Partner. This new partnership will ...

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Conversion Conference 2016 in Las Vegas

I thoroughly enjoyed speaking at the Conversion Conference this year representing Biglight. My talk on Omnichannel Personalisation and how Personalisation in general can ...

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No Store Is An Island: The Omnichannel Reality

Times always change; human history is an endless cycle of innovation and obsolescence, but we are lucky enough to be in a period ...

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