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How CX Insight Helped VF Group Choose a Platform for Experience Innovation

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Innovate and Adapt: Entertainment Media, Lockdown and Growth

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Borrowed Light. What can retailers learn from the Beauty Industry’s focus on the power of online influence to drive engagement and sales?

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A journey from existential threat to frictionless Customer Experience. What can retailers learn from the music industry’s response to the threat from Napster?

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Beyond skin deep. How the beauty industry is innovating to build deeper relationships with consumers

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How could retail brands leverage techniques used in online gaming to increase engagement and revenue?

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