How CX Insight Helped VF Group Choose a Platform for Experience Innovation
Innovate and Adapt: Entertainment Media, Lockdown and Growth
Borrowed Light. What can retailers learn from the Beauty Industry’s focus on the power of online influence to drive engagement and sales?
A journey from existential threat to frictionless Customer Experience. What can retailers learn from the music industry’s response to the threat from Napster?
Beyond skin deep. How the beauty industry is innovating to build deeper relationships with consumers
How could retail brands leverage techniques used in online gaming to increase engagement and revenue?